Contact Us

We are here to help with your swaps

Email Support

For swap issues, refunds, or general inquiries, email us at:

support@trueswap.io

Please include your Order ID for faster assistance

Average Response Time

We typically respond to support requests within 2-4 hours during business hours (Mon-Fri, 9 AM - 6 PM UTC). For urgent issues regarding active swaps, we prioritize responses within 1 hour.