Contact Us
We are here to help with your swaps
Email Support
For swap issues, refunds, or general inquiries, email us at:
support@trueswap.ioPlease include your Order ID for faster assistance
Help Resources
Average Response Time
We typically respond to support requests within 2-4 hours during business hours (Mon-Fri, 9 AM - 6 PM UTC). For urgent issues regarding active swaps, we prioritize responses within 1 hour.